Privacy Policy:
We guarantee the privacy of all information you provide this information is used exclusively for communication regarding your order and our products

Product Nature and Care
All of our products are 100% natural. The characteristics of honey may change with weather changes, temperatures, or light.
It is preferable to store honey in the provided box to preserve its quality

Shipping Terms
Local Orders (United Arab Emirates)
All local orders are shipped using local shipping companies
Shipping is free within the UAE
We aim to ship within two business days
If there is a delay, we will notify you of the expected shipping date immediately
International Orders
International orders are shipped from the UAE via international shipping companies
The international shipping cost is 30 USD
We strive to ship international orders within three business days
If there is a delay, we will do our best to contact you and notify you of the expected shipping
date
We do not deliver to PO boxes. Please provide a physical address when placing your order

Payment
When you wish to purchase a product, the full price must be paid using credit cards, debit cards, or other payment methods listed on our website
All fees related to the payment process will be your responsibility

Delivery
Once you purchase the product, we will deliver it to you according to
Local Orders United Arab Emirates
Direct delivery to the address registered in the order
International Orders
Delivery depends on the shipping policy in your geographic location
Delivery may be to the address or the nearest post office

Cancellation and Return
You have the right to return the product if no more than 10% of the honey has been consumed at any time for a full refund
The product (honey) itself must be in its original condition, and the box, bag and honey bottle itself must also be returned
If there is a defect in the product upon delivery, please notify us and return the product for a full refund or replacement